FAQ

  • Your first physical therapy visit will include a thorough musculoskeletal evaluation, (which may include an internal pelvic floor examination if appropriate), functional movement assessment, hands-on treatment, education about your condition and an initial home program with self treatment strategies to help you continue to make progress at home. After your evaluation we will focus on a treatment plan that is realistic and fits in your life. Your follow up visits will include a cohesive and customized combination of manual therapy techniques, corrective exercises, yoga based movement training, and self treatment strategies.

  • Your first acupuncture visit will include a detailed health history with a focus on your current main complaint. You can expect questions about how your complaint manifests, its triggers, frequency and intensity. Your acupuncturist will also ask general health questions to get a sense of your stressors, lifestyle, and overall well being. Following the evaluation you will receive around 50 minutes of acupuncture treatment that will include needling and additional modalities like cupping, acupressure, and lifestyle advice as appropriate. Your follow up visits will include a symptom check-in followed by an acupuncture treatment.

  • Pelvic floor physical therapy is a specialization of physical therapy that addresses issues that arise within the pelvic floor musculature and pelvic region of the body. These issues often lead to bladder, bowel and sexual dysfunction as well as other orthopedic conditions such as low back, hip and abdominal pain. Because this is a complex part of the body and the pelvic floor muscles are influenced by the majority of the other parts of the body as well as global movement patterns, a pelvic floor therapist is trained to evaluate and treat in a holistic way that addresses these other influences and looks at the whole person.

  • Root to Rise Physical Therapy & Pelvic Health, LLC is an Out-of-Network (OON) Provider for all insurance companies and we are not preferred providers for any insurance plan. Payment is due at the time of service by check or cash preferred or by credit card, HSA debit cards. Insurance companies often reimburse for out-network- physical therapy treatments. We will provide the appropriate documentation needed for you to pursue billing directly through your insurance company. Physical Therapy services do qualify for Health Care Savings Accounts (HSA) and Flexible Spending Accounts (FSA). Please contact your insurance company to inquire about your Out-of-Network benefits.

  • The traditional insurance model prevents us from giving you the best possible treatment. The Out-of-Network provider structure allows us to provide you with patient focused, quality based, and highly personalized care. You will have your therapist’s undivided attention, never have treatment by aides or assistants and you will never have any surprise bills for services. Your therapist will be accessible to you in between your sessions for communication and will provide you with education and resources to manage your condition with confidence in between your visits. As a result, most of our clients are seen for as few as 1-3 visits per month. This model ultimately results in fewer visits, faster outcomes, and decreased overall cost of co-pays and unnecessary visits.

  • No. Maine is a direct access state meaning you do not need a physician referral to start physical and occupational. However, some insurance companies require a referral to approve reimbursement to you for PT services.

  • Root to Rise Physical Therapy & Pelvic Health, LLC accepts cash, check, debit or credit card at the time of service. Physical therapy services do qualify for Health Care Savings Accounts (HSA) and Flexible Spending Accounts (FSA). If you plan to submit to your insurance, you will be given a super bill which has all of the codes and information needed for reimbursement.

  • Evaluations are 90 minutes and follow up treatment visits are 50-60 minutes.

  • We require that you cancel your appointment at least 24 hours prior to your scheduled visit via phone, email or online. If you do not come to your appointment or cancel 24 hours prior, (prior to 3pm on Friday for Monday appointments) you will be charged an $85 cancellation fee.

  • Root To Rise Physical Therapy & Pelvic Health offers in-clinic visits in Scarborough off of Route 1 and in Saco inside Saco Mill #4. In some cases, depending on your treatment plan and needs, you can also receive your treatments in the comfort of your own home, office or an outdoor space.

  • You are welcome to wear whatever you would like. It is ideal if you wear clothing that stretches a little and that you are comfortable moving in.